To follow the Company’s quality policy, there are 2019 qualitative objectives as per below.
- The satisfaction scores in sales must not be lower than 80% per year per project.
- The numbers of complaints should not be over than 8% per year.
- The double repair jobs within 7 days should not be over than 14% per year.
- The numbers of turn over should not be over than 15% per year.
- The numbers of purchasing errors should not be over than 2% per year.
- The numbers of product inspection errors should not be over than 5% per year.
- The difference between product stock and accounting inventory should not be exceeded than 1,000 Baht per 6 months.
- The delay in machine installation should not be over than 3%.
- Test run results after machine installation must be 100% activation.
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